Unleash Emotional Intelligence to Work Better. Together

Why Investing in Emotional Intelligence Training is Essential

Emotional Intelligence is the key to having a positive impact on your team and organization. It is foundational to developing people, teams, and cultures that can adapt and engage, no matter what challenges are encountered.

In today’s rapidly changing world, organizations need to develop leadership competencies that enable their leaders to proactively respond rather than react and demonstrate the empathy and care for their people that is more essential than ever.

In order to build a workforce that is resilient at all levels, organizations need to invest in emotional intelligence skills like collaboration, decision-making, conflict management, and motivating. This will ensure the organization has the trust, communication, and engagement that will allow people to perform at their best, in any circumstance.

Training Content

Module One: Getting Started
Training Objectives

Module Two: What is Emotional Intelligence
 Self Management
 Self Awareness
 Self Regulation
 Self Motivation
 Empathy

Module Three: Four Skills in Emotional
 How to Accurately Perceive Emotions
 Use Emotions to Facilitate Thinking
 Understand Emotional Meanings
 Manage Emotions

Module Four: Verbal Communication Skills
 Focused Listening
 Asking Questions
 Communicating with Flexibility and

Module Five: Non‐Verbal Communication Skills
 Body Language
 The Signals You Send to Others
 It’s Not What You Say, It’s How You Say It

Module Six: Social Management and Responsibility
 Benefits of Emotional Intelligence
 Articulate your Emotions Using Language

Module Seven: Tools to Regulate Your Emotions
 Seeing the Other Side
 Self Management and Self Awareness
 Giving in Without Giving Up

Module Eight: Gaining Control
 Using Coping Thoughts
 Using Relaxation Techniques
 Bringing it All Together